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At Candle Cafe Studio, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us on our website. By visiting or purchasing from Candle Cafe Studio, you agree to the practices described below.
1. Information We Collect
When you make a purchase or create an account, we may collect:
• Personal details (such as your name, email address, billing and shipping address, and phone number).
• Payment information (processed securely through Shopify’s payment providers; we never store your full card details).
• Order history and preferences to help us improve your experience.
We may also automatically collect limited data such as your IP address, browser type, and device information to help us keep our site secure and user-friendly.
2. How We Use Your Information
We use the information we collect to:
• Process and deliver your orders.
• Communicate with you about your purchase, account, or customer service needs.
• Share updates, promotions, and product launches (if you’ve opted into our newsletter).
• Improve our products, website, and overall customer experience.
3. Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share data with trusted third parties only to:
• Process payments (e.g., Shopify Payments, PayPal).
• Ship your order (e.g., USPS, UPS, FedEx).
• Analyze site traffic and performance.
These providers are only given the information necessary to perform their services.
4. Data Security
We take precautions to protect your information. Transactions are encrypted, and your payment details are securely processed through Shopify’s payment system.
5. Your Rights
You have the right to:
• Request a copy of the personal data we hold about you.
• Update or correct your information.
• Unsubscribe from our marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.
6. Cookies
Our site uses cookies to improve browsing, remember your preferences, and personalize your shopping experience. You may adjust your browser settings to decline cookies if you prefer.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with the “last updated” date at the top of the page.
8. Contact Us
For questions about this Privacy Policy or your personal data, reach out to us at: candlecafestudio@gmail.com
Thank you for trusting Candle Cafe Studio. Your privacy and security are just as important to us as the care we put into every handmade product.